- Processing time is up to 7-10 days. Due to COVID-19, processing time may be slightly delayed at 14 - 21 days.
- Once the order is fulfilled, you will receive a shipping confirmation with the tracking details.
- Shipping costs are determined by total weight and destination.
- International orders may be subject to duties and taxes. Unfortunately, we are unable to calculate this fee in advance. 100xCoin is not responsible for the payment of this fee.
- We currently ship to Australia, Canada, the United Kingdom, and the United States.
Return/ Refund Policy
- Due to the exclusive nature of the products, all sales are final. We are unable to accept returns or exchanges for refunds or store credit.
- If you have received the wrong item or a damaged item, please contact our support team at firstname.lastname@example.org with photos within 3 days of receipt.
- If you need to cancel your order, please contact us immediately at email@example.com. Unfortunately, if the order has already been shipped we are unable to cancel your order.
- For other order changes, please contact us immediately at firstname.lastname@example.org. If the order has already gone into production or shipped, we may not be able to accommodate your request.